EDI Analyst - Employee Benefits / Insurance

Description of Career Opportunity
Web Benefits Design

EDI Analyst (Employee Benefits / Insurance)

The EDI Analyst will be a part of the EDI team, supporting all phases of EDI implementations in the Web Benefits Design’s Total Access Exchange enrollment platform. The Analyst will be responsible for troubleshooting and resolving errors in 834 and other proprietary transactions for insurance exchanges and performing root cause analysis.

The EDI Analyst will also be responsible for discrepancy management in the eligibility reconciliation process and continuous process improvement of the reconciliation process. He/she may be required to provide training on the transactions and on the reconciliation processes. 

Responsibilities include:

• Proficient in Microsoft Office, Word, Excel and Outlook
• Participation in all phases of EDI implementations (initiation, build, test, production)
• Perform testing and thoroughly document progress and issues
• Process and monitor inbound and outbound documents (including TPA agreements)
• Work with the technical / development team to identify and resolve issues in a timely manner
• Review documented training material for accuracy and assist in end user training and support
• Additional Qualifications
• Great attention to detail
• Strong problem solving skills / solution-oriented
• Excellent written and oral communication skills
• Organized
• Ability to multi-task
• Experience in reconciliation of enrollment transactions
• Knowledge of the 834 X12 standards
• Testing experience and project management experience preferred

Web Benefits Design is an employee benefits administration firm that strive to deliver the ultimate user experience by providing cloud-based, fully customized, full-service benefits administration software and services built to seamlessly integrate automation and user interaction.

We have a top-tier benefits exchange solution that offers a comprehensive set of tools that combine cutting-edge, cloud-based technology and communications to assist individuals, employers and benefit professionals in the efficient administration of benefits.