Inbound Customer Service Representatives

                                                                                         
Alorica Longwood
2180 W SR 434 (Sanlando Office Center)
Ste 3170
Longwood, FL 32779
9:00AM – 4:00PM Monday- Thursday
 

Job description: 

Alorica is expanding in Longwood, FL adding Customer Service positions. We are looking for passionate, results oriented customer service and sales representatives to create insanely great customer experiences.

Qualifications:
•HS diploma or GED 
•Must be at least 18 years of age 
•Must be able to pass background check and a drug screen 
•Shifts are from 8am – 8pm Monday- Friday and occasional Saturdays (must be flexible to work any hours within that time frame)

Position/Skills Requirements:
• Excellent Telephone Etiquette 
• Ability to handle high call volumes
• Ability to handle sensitive and confidential information 
• Attention to detail and quality-oriented 
• Excellent listening and customer service/interpersonal skills 
• Confident and positive attitude 
• Exceptional conversational and problem solving skills 
• Strong relationship management skills 
• Must be able to multitask and be able to diffuse difficult situations 
• Must have good computer skills
• Flexible and adaptable

Benefits include: 
Medical/Prescription Coverage, Dental Coverage, Vision Coverage, Health Care Account, Dependent Care Account, Survivor/Disability Benefits, 401(k), Tuition Reimbursement, Employee Recognition Programs, Employee Referral Bonus, Direct Deposit, and much more!

Employment is based on individual merit and qualifications. Employment opportunities are provided without regard to race, color, sex, age, marital status, religion, national origin, disability or veteran status.

D/V/F/M EOE. All your information will be kept confidential according to EEO guidelines