Concessions Cashier - Amway Center/Citrus Bowl
- Employer
- Levy Restaurants
- Location
- Orlando, Florida
- Salary
- Hourly
- Posted
- May 05, 2016
- Closes
- Jul 04, 2016
- Industry
- Entertainment / Leisure, Hospitality, Restaurant, Sports
- Category
- Customer Service, Entry Level, Food / Beverage, Operations
- Career Level
- Entry Level
Major Areas of Responsibility
Service
- Completes steps of service to ensure utmost guest satisfaction
- Understands and can describe menu offerings, packaging/presentation and pricing
- Establishes rapport with guests/members
- Always exceeds guest expectations
- Acts with a sense of urgency and provides friendly, efficient service to teammates and guests
- Effectively uses suggestive and upselling techniques
- Responds to guest needs and requests
Controls
- Maintains service areas
- Employs good safety and sanitation practices
- Follows cash handling and tip reporting guidelines
- Adheres to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook
- Accurately uses POS system
- Thoroughly completes all station set-up and breakdown responsibilities
- Communicates guest issues to management
- Follows responsible alcohol service policies
- Practices proper product control and handling of all inventory and equipment
Team
- Displays a positive attitude toward teammates and managers
- Helps fellow team members whenever necessary
- Always on time and ready to perform all required duties
Job Requirements
- Able to communicate effectively with managers, guests and teammates by speaking and comprehending English
- Walks and stands during entire shift
- Lifts and transports up to 30 lbs.
- Frequently reaches, lifts, stoops, bends and cleans to maintain service area
- English reading, writing and math skills required
- Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains
- Must be of legal age to serve alcohol