Hotel Valet Parking Cashier - Evenings/Weekends- Lake Buena Vista, Orlando, Kissimmee, FL

What does Towne Park have to offer?

• Competitive pay and benefits
• Unmatched flexibility – Whether you are looking for a part-time job to work around school and other obligations or a job that offers more stable hours, we have a schedule that will fit your needs
• Simply put – growth. 90% of our current managers started their careers in entry-level, hourly jobs at Towne Park.
• A national footprint. Wherever life may take you, chances are that Towne Park is already there.

What will I do at Towne Park?

DUTIES AND RESPONSIBILITIES

Guest Service

•  Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
•  Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor
•  Addresses guests using last names when appropriate
•  Maintains accuracy and composure while under pressure
•  Appropriately uses the salutation of the day and welcomes guests to the location
•  Uses proper Towne Park phone etiquette
•  Assists guests with directions and all other inquiries
•  Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area

Financial and Reporting

•  Determines guest charges and processes payments via cash, credit, or direct billing
•  Accurately categorizes tickets for audit purposes
•  Collects and reconciles revenue accurately and furnishes payment receipts
•  Completes accurate and timely shift reports
•  Follows all standard operating procedures related to cash banks
•  Operates equipment, including registers, gates, and credit card machines
•  Obtains information about daily events and rates to be charged

Systems and Standards

•  Maintains clean, neat work environment including all surrounding areas of cashier booth, parking area, trash receptacles and ash urns
•  Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager
•  Treats guests and associates with courtesy, respect and dignity
•  Follows all appearance standards as set forth by Towne Park, including complete approved pressed uniform
•  Follows all attendance standards as set forth by Towne Park, as required by the scheduling which may vary according to the needs of the location
•  Executes all terms and conditions as set forth in the Towne Park Associate Handbook and other policies and procedures

Safety and Risk Management

•  Follows site-specific safety and security procedures
•  Practices preventative safety procedures as set forth by Towne Park
•  Immediately reports all accidents and incidents observed on the shift to a Guest Service Coordinator, Lead Cashier or Account Manager
•  Uses only equipment trained to use and operates all equipment in a safe manner
•  Remains attentive of all potential high risk areas for claims prevention
•  Reports all potential high risk areas and safety concerns to manager
•  Protects guest confidentiality in accordance with HIPPA requirements where required
•  Maintains the security of customer financial and indentifying information

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