Adding an AI Chatbot to Your Career Section is a Home Run!

Darden Restaurants recently added an AI Chatbot to their career site to help all job seekers in real-time with their application.

Integrating AI chatbots is a game-changing solution with one goal: to give the job seeker a much better experience.  Darden uses a company called Paradox that allows job seekers to have a conversation while applying for any of their jobs. 

Implementing an AI chatbot on Darden's career website makes the job application more seamless and user-friendly. In other words, Mary will be able to make the job application come to life. Not only will they quickly help screen the job seekers (notice the questions like can you legally work in the US, location, are you over 18, etc.), but once a resume is uploaded, Mary can provide personalized recommendations based on the candidate’s qualifications, skills, and preferences. The applicant will feel valued and understood throughout the process. 

One of the other key advantages of utilizing AI chatbots in your application process is the significant reduction in response times. Job seekers often lose interest or become disengaged when faced with lengthy application procedures or delayed feedback. AI chatbots learn your company, and once the application is made, it can simultaneously keep the employer and applicant updated. Here are some of the benefits of having an AI Chatbot integrated with your application process: 

1. Prescreens candidates for the "must-haves." This is anything required for the job to be considered, like college degrees, designations, work status, location, etc. They will know immediately if the applicant needs to meet the basic requirements. No more apply and hear nothing. 

2. Once the resume is uploaded, AI can alert applicants of other jobs they may be interested in at their company that they may not even know exist.   

3. If AI determines the applicant is a good fit, it will automatically schedule the interview with HR or the hiring manager. It will also send reminder emails, interview preparation information, and detailed directions with one thing in mind: keep the candidate engaged and interested! 

4. Chatbots can answer almost any job seeker's question, so the employer doesn't have to—questions like the work hours and whether you have a gym onsite. 

5. Chatbots can manage all your paperwork. Send offer letters via the chatbot in seconds. All files and conversations will be automatically integrated into your ATS.    

Integrating AI chatbots in the recruitment process will significantly contribute to the overall enhancement of the employer brand. With a more user-friendly and efficient application process, job seekers can establish an immediate connection with the employer. If you want to see this in action, head to Darden's career site and try it.  It will take about sixty seconds to see what you are missing in your hiring process to make it unforgettable!