About Applied Concepts
Applied Concepts, Inc. has worked with over 4,000 car dealerships for over 20 years strengthening the inbound and outbound uses of the phone for sales, service, parts and reception. Utilizing our inbound phone skills training series, Power Phone-Ups, sales consultants will set more appointments from phone ups, service advisors will set more customer pay appointments and parts counter people will sell more parts while creating lead opportunities for service. With Applied Concept's outbound phone skills training, sales consultants will convert more Internet leads into appointments, bring unsold floor traffic back in, create referrals and bring back orphan owners and lease returns. Service advisors will better deliver the bad customer pay news when more problems are uncovered.
Applied Concepts team members enjoy paid vacations and holidays, group health and dental plans, long-term disability pay, incentive-based bonus programs, group life insurance, 401(k) and much more. Even part-time employees enjoy many of those same benefits.