Loan Operations Specialst II

One of the fastest growing Community Banks in Florida has an exciting opportunity for a Loan Ops Specialist II Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Performs the rudimentary and intermediate functions of the loan operations area which includes, but not limited to data entry of loan information into the core-processing system, verifying data, preparing materials for scanning, and supporting fellow teammates.  Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.

Minimum Requirements

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position.  The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner.  Individual abilities may result in some deviation from these guidelines.

• Associate’s Degree (AA) or equivalent from 2-year College or technical school; or 2 years related experience and/or training; or the equivalent combination of education and experience, is preferred.  Work related experience should consist of loan processing background.  Educational experience, through in-house training, formal school or financial industry related curriculum, should be business or financial industry related.
• Knowledge of principles and processes for providing customer and personal services.  This includes customer needs assessment, meeting quality standard for services, and evaluation of customer satisfaction.