Customer Service - Bell Staff - Floridays Resort

The Floridays Resort, a luxury, all-suite condominium-style resort in Orlando, FL. is currently seeking applicants for Bell Staff.  
The Bell Staff is responsible for assuring quick, efficient and friendly service to all guests.  Assist guests with arrivals and departures and to assure proper handling of guest’s luggage. Bell staff also has extra opportunity for tips by running Room Service orders to rooms.
 

Responsibilities:             

• Greet Guests in a hospitable manner upon coming in contact with them.
• Tags and claims guests’ luggage.
• Escorts guests to assigned rooms.
• Introduce guests to property and offer information and services including but not limited to the F & B facilities, hours of operations of all outlets, use of the in-room thermostat, appliances and other important guest related uses (ie trash room, fitness room, etc..).
• Provide all around excellent customer service and to be of any assistance to our guests to ensure a comfortable and pleasant stay at the property..
• Maintain and ensure a high level of professionalism at all times.
• Assist with special request at all times.
• Assist with all emergency procedures as required.

Job Requirements:

• Enthusiasm - Energy - Friendliness - Not shy!
• High School Diploma
• Must be able and willing to work on his/her feet for long periods of time
• Must be able and willing to lift 15 + lbs
• Must possess excellent communication skills both written and verbal
• Must have a high level of customer service
• Must possess a valid Drivers License