Assistant Supervisor - Call Center Reservations & Sales - Luxury Hotels
Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.
Supervises the day-to-day operations of a team of representatives. Oversees operating systems including policies, procedures, and performance standards. Plans, directs, supervises, and evaluates work flow. Coordinates work activities to achieve the volume expected to meet operational requirements. Recognizes and recommends operational improvements. Responsible for the day-to-day application of organizational policies and procedures. May monitor performance of staff members according to established monitoring standards. May approve special price concessions, quotes, bid allowances, or adjustments. May make hiring decisions and conduct performance appraisals. Typically serves as first line supervisor.
EDUCATION: Bachelor's degree or equivalent.
EXPERIENCE: Minimum 5 years related experience. Requires excellent understanding of the organization, products, and/or services. Excellent computer software skills. Excellent written and verbal communication skills.
At Sabre, we are fortunate to have the resources of a large company paired with the culture of a startup. Our company culture includes casual work environments, employee amenities, flexible work arrangements, and exceptional learning opportunities. And, you will be surrounded by intelligent team members who you will be proud to call your peers.
Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Employee Relations Department at email@example.com
Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW