Restaurant Supervisor
- Employer
- The Alfond Inn at Rollins
- Location
- 300 East New England Avenue, Winter Park, Florida
- Salary
- Position is full time, hourly base with a benefit package
- Posted
- Mar 09, 2018
- Closes
- May 08, 2018
- Industry
- Hospitality
- Category
- Food / Beverage
- Contract Type
- Permanent
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
The Alfond Inn at Rollins, a luxury boutique hotel located in Winter Park, Florida,
is looking for experienced Restaurant Supervisor to run its Award winning Hamilton’s Kitchen Restaurant and Lounge. We are recognized as a AAA Four Diamond Hotel. The stylish boutique hotel was voted the #1 hotel in Florida by Conde’ Nast Traveler for 3 consecutive years, Best 100 Hotels in the World by Travel & Leisure along with being voted “Best Hotel Restaurant” by The Orlando Sentinel Reader’s Choice Awards.
Professional inquiries only with a minimum of three years of experience running a high volume, multiple F&B outlet establishment. Beverage knowledge a must!
Position is full time, hourly base and comes with a benefit package to include Health Insurance, PTO and 401K. We are an equal opportunity workplace.
Overview:
The Restaurant Supervisor safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their dining experience so that they will tell others and become a loyal customer. We expect and encourage you to go out of your way to talk to guests and find out what their needs are before they have to ask you.
This employee must display effective listening and communication skills, initiative, ability to work independently and in teams, and lead by example. He/she must be able to exercise good judgment and discretion, display effective problem solving skills, and provide excellent customer service. Additionally, he/she must have the ability to multi-task, maintain composure under pressure, and display a high level of professionalism, integrity, and follow through.
Job Duties and Responsibilities:
- Perform Restaurant Manager duties in the absence of the Restaurant Manager
- Assist Restaurant Manager in training, coaching, and role modeling for New Hires (provide positive and constructive feedback)
- Greet guests at assigned tables and ensure each guest has a dining room menu
- Offer, sell and obtain cocktail orders from guests
- Obtain the meal order and give to kitchen staff for preparation;
- Serve the food once prepared and ensure guests have everything they need
- Return to assigned tables periodically to see if additional items are desired. When guests have completed their meal, suggest a dessert. After completion of the meal or dessert, deliver the check
- Remove dirty dishes and silverware, place them in respective trays
- Prepare tables for service – wipe clean, set with clean linen, glassware, and silverware, properly placed; place condiments in an attractive fashion. May concentrate all his/her efforts on service during rush periods
- Know menu, menu prices, composition of food and beverage menu items; be familiar with all daily specials with proper plating procedures and restaurant promotions
- Up-sell/suggestively sell food and beverages by describing each item in an appealing way to increase check average
- Be familiar with all daily specials and with proper plating procedures
- Refill all condiments and waiter/waitress station supplies at the end of each shift
- Maintain food and beverage control (i.e. pre-check machine, portion control, liquor control)
- Perform opening & closing work as requested
- Prepare and deliver room service or take-out orders as requested
Professional, career minded candidates please email your resume to: cgiannone@thealfondinn.com.