Housekeeping Dispatcher

Avanti Palms Resort and Conference Center, a newly renovated hotel located in the International Drive tourist corridor, is now accepting applications for a Housekeeping Dispatcher.

The Housekeeping Dispatcher ensures the levels of  quality control and organization for Housekeeping meet or exceed a 4 star / 4 diamond standard on a daily basis by following the Resorts standards for productivity and cleanliness.

 Responsibilities:           

1. Answer Housekeeping phones and take messages in a courteous and efficient manner
2. Responsible for running all reports as required for room assignments and updating as needed
3. Fulfill all guest and employee requests promptly
4. Responsible for keeping guest request logs up to date to ensure efficient response time is realized
5. Responsible for securing, logging and mailing all lost and found items expediently
6. Responsible for entering and communicating all work orders or requests to Engineering Department
7. Responsible for logging attendance records and making sure Housekeeping Management receives daily
8. Coordinates Housekeeping work with other departments
9. Tracks and monitors all deliveries and notifies manager of their status
10. Tracks and monitors room replacement status
11. Responsible for maintaining key control within the department

Job Requirements:

1. Prior Housekeeping Dispatch or Supervisory experience is preferred
2. Good organizational skills and must be able to handle multiple tasks
3. Able to work on your feet for long periods of time
4. English language skills required & multi-language a plus