Personnel Records Specialist
- Employer
- Cru
- Location
- Orlando, Florida
- Salary
- Pay Level: Unit 2 Level 6, $12.86/hr. min.
- Posted
- Apr 19, 2018
- Closes
- May 31, 2018
- Industry
- Non-Profit
- Category
- Administrative, Clerical
- Hours
- Full Time
Pay Level: Unit 2/Level 6, $12.86/hr. min.
SUMMARY OF POSITION: Collect personnel information and maintain missionary and/or paid staff personnel records involving the processing of a wide variety of status changes from source documents. Research inquiries and communicate appropriate information to a variety of sources through correspondence, reports or phone.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Enter employee personnel information from change of status and a variety of internal and external forms into computer according to standard procedures.
- Analyze source documents to determine appropriate course of action; research unclear information.
- Generate and distribute pertinent personnel information to appropriate sources through memos, reports and other correspondence.
- Answer telephone and correspondence inquiries from field staff and other appropriate sources concerning personnel information such as staff status, staff assignment, employment verification and other relevant information.
- Research personnel information to answer unusual questions or to gather information concerning exception cases. Clean up computer data.
- Research and maintain current knowledge of human resource and payroll policies in order to assist staff with latest policies, updates and other relevant information. Work closely with field Human Resource Director’s and HR staff on policy interpretation and answer general Human Resource questions.
REQUIRED QUALIFICATIONS: High school diploma plus at least one year related experience; or sufficient training and experience. Knowledge of telephone etiquette/techniques, basic computer skills, record keeping techniques, and basic research methods. Ability to establish and maintain cooperative working relationships, communicate effectively both orally and in writing, and work confidentially with discretion. Ability to demonstrate Interpersonal skills using tact, patience and courtesy. Problem solving skills and excellent customer service are essential for this position. Should exhibit a committed relationship with Jesus Christ and a desire to grow in their faith, character, and professional skills.