Security Officer

OVERVIEW:  An Isleworth Security Officer should have the ability through his or her training and experience to anticipate, recognize and reduce a security or crime risk and to take or initiate action to remove or reduce the risk or breach of security.  An Officer is responsible for performing their duties in a professional and lawful manner in compliance with these directives.  Officers are required to follow the lawful request of any superior officer.  Control gate access of personnel and vehicles.  Deter criminal activity, misconduct, and breach of community rules.  Perform other duties as specified in post orders.

RESPONSIBILITIES:

• Inquire verbally and visually of any person requesting access to Isleworth to validate there authorized entry into Isleworth.  Officers are to verify the identification of a resident if they do not know the resident by face and name.
• Inspect the safety, cleanliness, and preparedness of the assignment (gatehouse, patrol vehicle or boat) prior to accepting the post from the officer you are relieving.
• Review all printed materials and emails or faxes, etc. to ensure you are aware of activities that are occurring or may impact your shift or the security of Isleworth.
• Answer and respond to all electronic media or communication to ensure you have current information and to best serve the residents and visitors to Isleworth.
• Provide traffic enforcement and control of vehicles driving within or entering and leaving Isleworth in accordance with the Isleworth traffic regulations.
• Report and investigate any incident that affects the safety and security of persons or property within Isleworth.  If necessary, write any reports or statements that may be required.  All reports must be completed before the end of your shift.
• Record activities on the approved form or technological program that occur during your shift.
• Maintain an accurate and complete log of all gate access and any items placed with your care, such as mail, packages, keys, etc.
• Conduct visual and physical surveys of unoccupied residents and construction sites documenting the patrols using the Guard 1 system.
• Respond to calls for service as requested.
• Conduct physical inspections of Isleworth facilities and buildings and patrol the roadways of Isleworth.  Document the patrols using the Guard 1 system.
• Know and have the ability to use technology.
• Other duties as assigned or as required elsewhere in the General Orders.

QUALIFICATIONS:

• Posses a valid Driver’s License.
• Possess a valid Class D Security License or pass required training or other qualifications for licensing within 180 days of hire date.
• Be able to work scheduled 8-hour shifts while standing.
• Must be able to push, pull, and lift a minimum of 25 lbs.
• Able to operate in a professional manner at all times in high guest, member and resident contact. 
• Be able to pass an extensive background check, including criminal history, personal references, employment and Department of Motor Vehicle.
• Be able to provide, upon job offer, a DD214 discharge document with discharge status indicated if you were in the military.
• Be able to successfully complete all training required for the position
  Be able to operate a radio or telephone equipment, and display professional communication and demeanor.