Customer Service Representative
- Employer
- COllabera
- Location
- Jacksonville, Florida
- Salary
- Open
- Posted
- May 22, 2018
- Closes
- May 24, 2018
- Ref
- 5443796033#FL--J2CBackfill.1
- Industry
- Retail
- Category
- Customer Service, Sales
Critical role in effectively managing daily business objectives with phone volume and service level management through the Managed Product financial Service Lines .
Provides managed product support for Branch Offices to ensure all necessary tools, training and adequate client experience are being provided .
Support includes daily interaction with Branch Offices, the MSG Product Partners and various operational teams within the home office .
This individual will be responsible for providing service support for the Managed Accounts Processing and Services Department .
Service inquiries from the branch offices include enrollment, maintenance, termination and billing of accounts .
Must have a 4 year college degree.
Recent college grads are acceptable.
In-bound call center experience would be a plus .
Financial terms knowledge - dealing with products in trading and accounts would be a plus.
Experience with MS Office Products.
Provides managed product support for Branch Offices to ensure all necessary tools, training and adequate client experience are being provided .
Support includes daily interaction with Branch Offices, the MSG Product Partners and various operational teams within the home office .
This individual will be responsible for providing service support for the Managed Accounts Processing and Services Department .
Service inquiries from the branch offices include enrollment, maintenance, termination and billing of accounts .
Must have a 4 year college degree.
Recent college grads are acceptable.
In-bound call center experience would be a plus .
Financial terms knowledge - dealing with products in trading and accounts would be a plus.
Experience with MS Office Products.