Business Assistant

Functions of the Dental Office Assistant - Business Assistant

The Dental Business Office Assistant will maintain and organize all administrative functions in the front office, including reception tasks – receiving and distributing office mail and email, answering the office phone and distributing calls or messages accordingly, communicating patients’ arrival promptly, managing administrative records and pulling/filing office charts among other duties. The Dental Business Office Assistant will also work with administrative scheduling, including maintaining office records, documenting patient dental treatments and transactions, following office procedures for patient referrals and scheduling of office appointments. Other duties include maintaining office accounts receivable information, making financial arrangements with patients before treatments and ordering office and administrative supplies.

Requirements:

• Outstanding written and verbal communication skills
• A friendly, positive demeanor with patients and supported dental office team members
• Great administrative organizational skills
• Strong computer skills and the ability to learn new programs
• Must demonstrate a thorough knowledge of dentistry and dental procedures
• Exceptional customer service skills
• Dental experience a plus