Volunteer Services Coordinator
- Employer
- Give Kids The World
- Location
- Kissimmee, Florida
- Salary
- Competitive
- Posted
- Jun 11, 2018
- Closes
- Jul 06, 2018
- Industry
- Hospitality, Non-Profit
- Category
- Clerical, Customer Service
- Contract Type
- Permanent
- Hours
- Part Time
Job Title: Volunteer Services Coordinator
Department: Volunteer Services
Reports to: Volunteer Services Management
OVERVIEW/POSITION PURPOSE:
The Volunteer Services Coordinator is responsible for fulfilling 100% daily coverage with qualified and committed volunteers to successfully operate all Give Kids The World areas.
DUTIES AND RESPONSIBILITIES:
- Greeting, scheduling and supervising volunteers during scheduled shifts
- Filling 100% of call-ins or no shows for volunteer positions
- Supporting recruitment, recognition and retention efforts
- Serving as liaison between GKTW staff and volunteers and meeting with appropriate supervising staff on a regular basis
- Solving volunteer conflicts and reporting incidents and challenges
- Managing special projects and large volunteer groups
- Daily reporting and maintaining schedules of designated areas
- Representing Give Kids The World at assigned community events and fulfilling speaking engagements
- Conducting new volunteer orientations and Village tours as necessary
- Composing content for monthly volunteer communications
- Facilitating specialized volunteer training sessions
- Clerical duties such as answering phones, lobby desk coverage, submitting work orders and requisitioning supplies
- Adherence to attendance standards
- All other Village support duties as assigned
PHYSICAL DEMANDS BEYOND NORMAL OFFICE ENVIRONMENT:
- Able to regularly walk, stand, bend, crouch, balance, use hands/arms to lift/move objects
- Ability to be on feet for long periods of time
- Ability to move/lift up to 25 lbs.
- Ability to work in outdoor weather conditions
- Maintain a flexible schedule to include nights, weekends and/or holidays
QUALIFICATIONS AND SPECIFIC SKILLS:
- Decisive & creative problem-solving skills
- Able to maintain confidential information
- Able to multi-task
- Public speaking experience
- Proficient in Microsoft Office (Outlook, Word, Excel, Power Point), volunteer database experience and phone etiquette
- Ability to communicate, understand, speak, read, write English to professionally communicate with GKTW departments/guests/volunteers/corporate partners
- Able to drive battery-operated golf cart
- Valid driver's license and clean driving record
EDUCATION/EXPERIENCE REQUIRED:
- HIgh Scholl Diploma, Bachelor Degree preferred
- 3+ years of previous volunteer services experience preferred
- Guest Service experience preferred
- Database experience preferred
- Bilingual is a plus
Give Kids The World is a drug-free workplace.
Similar jobs
-
New