Call Center Customer Svc Specialist - Full Time - 11 am to 7:30 pm

Employer
Acadia Healthcare
Location
Wesley Chapel, Florida
Salary
Open
Posted
Jun 13, 2018
Closes
Jun 15, 2018
Ref
5480090838#FL--J2CBackfill.2
Industry
Retail
Responds to clinical professionals, prospective clients and their family members seeking treatment for mental health, addiction, and co-occuring disorders.

Provides excellent customer service by listening and responding to client requests and building rapport with clients, their family members and clincial professionals.

Collects and records client information in the customer relations management system.

Responsible for gathering and analyzing client information to make appropriate referrals.

Responsible for developing and maintaining general knowleddge of behavioral health disorders and their treatments and the continuum of care offered.

Able to work in a fast paced environment.

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