Reimbursement Analyst

Pay Level: Unit 2 Level 6, $12.86/hr.min.           

Summary:

Process health care Reimbursements for U.S. staff. Analyze expense purposes to make sure they meet Cru policy and IRS guidelines and make sure required receipts are submitted. Research problems or outstanding issues by reviewing computer records and paper files. Print checks and advances. Oversee and maintain all aspects of the paper filing system.

Essential Duties & Responsibilities:

As an employee with Cru you will:

• Actively and intentionally grow in his/her Christian faith
• Maintain a positive witness for Christ
• Express a dependence on the Holy Spirit
• Share what God is teaching him or her
• Consistently attend and participate in team/ministry devotional times

For this position:

• Process U.S. health care Reimbursements (online and paper)
• Process U.S. health care Reimbursement advance requests
• Verify receipts and eligibility of health care Reimbursements
• Manage overdue U.S. health care Reimbursement advances
• Match and file processed U.S. health care Reimbursements
• Print paper checks and advances
• Open and distribute incoming mail
• Oversee and maintain all aspects of the Reimbursements paper filing system; create folders for new staff members, update names when staff members get married, purge previous year’s Staff Ministry and health care Reimbursements
• Research outstanding U.S. Reimbursements and Staff Card issues by reviewing computer records and paper files; maintain contact with individual staff members regarding the status of specific reimbursements.
• Answer inquiries via telephone or e-mail from individual staff members about the status and accuracy of reimbursements. Provide excellent Customer Service and accurate information regarding Cru policy and IRS regulation.
• Answer incoming Customer Service phone calls and e-mails.
• Serve as a back-up for other team members. 

Qualifications:

We are seeking an individual who wants to grow in their faith, character, professional skills and ultimately trusts God for the results of their work. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skill & Abilities:

• Financial and statistical record keeping techniques and alpha-numeric filing systems.
• Strong verbal and written communication skills.
• Provide excellent customer service.
• Work comfortably with a high degree of detail.
• Establish and maintain cooperative working relationship with others.
• Work independently with little direction or supervision.
• Work confidentially with discretion.
• Plan and organize work.
• Learn, apply and explain rules and policies related to reimbursements processing.
• Process and record records accurately.
• Basic research methods.
• Interpersonal skills using tact, patience and courtesy.

Education and/or Experience:

High school diploma plus at least 1 – 3 years related experience; or equivalent combination of education and experience.