Exemptions Specialists - I
- Employer
- Orange County Property Appraiser
- Location
- Orlando, Florida
- Salary
- Not specified
- Posted
- Jul 27, 2018
- Closes
- Sep 25, 2018
- Industry
- Government
- Category
- Clerical, Customer Service
Summary
Provide exemption information and assistance to OCPA employees and taxpayers by telephone, by correspondence and in person as well as review and research as to eligibility of applicants for exemptions.
Work is performed under the supervision of the Manager, Exemptions, Compliance and Deeds and under the direction of the Director, Tax Roll, Customer Service and Exemptions. Position is also under the oversight of the Chief Operating Officer and guidance of the Property Appraiser.
Supervisory Responsibilities
This position has no direct reports.
Duties and Responsibilities
- Assist the public in the application process of filing for homestead and other exemptions.
- Review application and information provided by applicants and from other sources to determine eligibility of applicants for exemption purposes.
- Utilize Internet and in-house tools to assist in the determining the eligibility of exemptions applied for. Review and process system reports and information from other sources to determine eligibility of applicants for exemptions.
- Scan and sort returned receipts, questionnaires, returned trims and denials prior to further processing from the Exemption Department.
- Participate in OCPA outreach activities.
- Assist in collection and maintenance of appropriate documentation for exemptions.
- Collect, review and distribute all mail to the Exemption Department.
- Assist with the preparation of documentation used to substantiate denials of property tax exemptions before and after Value Adjustment Board hearings, including maintaining and processing information in CAT system.
- Assist with the preparation, distribution and maintenance of Transfer of Assessment Limitation Differential (Portability).
- Assist other departments as necessary. Duties, responsibilities and activities may change at any time with or without notice
Requirements
- Must possess an AA degree from an accredited college or university in a related field and two (2) years of relevant work experience.
- Must have basic knowledge of Florida law governing property tax exemptions including real and personal property.
- Must be able to operate and use standard office equipment. Should be familiar with and able to utilize personal computer and standard office software including Microsoft Word, Excel and Outlook.
- Must possess the personality and temperament necessary for working under stress in dealing with the public.
- The employee is eligible to begin the Certified Florida Evaluator (CFE) designation process following their 180 day trial or “introductory” period.
- Bi-lingual in English/Spanish preferred, but not required.
NOTE: Each year of required education may be substituted by two (2) years of work experience. Each year of required experience may be substituted by two (2) years of additional education.
Special Provisions
While employed by the Orange County Property Appraiser (OCPA), must not for gratis or for compensation: engage in any real estate activities such as, but not limited to, buying, selling or acting as a broker for others; appraise property; sell OCPA computerized database information; engage in any outside computer programming or consulting. Employees and members of their household may not own or hold financial interest in an appraisal business.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, crouch or crawl, use hands and fingers to handle, feel or operate objects, tools or controls and reach with hands and arms, talk and hear. Lift and/or move 20 pounds on an occasional basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Additional physical and/or mental requirements that occur may not be listed above, but are inherent in performing the position’s essential functions.
Special Working Conditions
All county employees may be called upon to assist other departments in a declared emergency situation (i.e. Hurricane).
At-will Statement
Employment at the Orange County Property Appraiser’s Office is on an “at-will” basis. It may be terminated at any time, with or without cause by either the employee or employer. It is not guaranteed, contracted or promised for any length of time. No person other than the Orange County Property Appraiser has the authority to alter the at-will status of your employment or to enter into any employment contract with you. The Orange County Property Appraiser reserves the right to change, amend or revoke rates of pay, terms and conditions of your employment and job offers at any time.
Similar jobs
-
New