Technician - Floor Care

The Westgate Resorts Service philosophy is:

“We fulfill our guests’ dreams by providing a quality vacation experience that exceeds all expectations”

The Westgate Resorts Service Standards are:

• Responsive
• Accurate
• Helpful
• Informative

We are an organization that is built on the idea of service to others and on the idea of making dreams come true. In order to achieve these goals we expect all employees to fulfill the Service Philosophy and the Service Standards in all interactions with guests and fellow employees.  

Summary

Clean carpets and floors in rooms and public areas of the resort.

Essential Duties And Responsibilities

Other duties may be assigned.

Drives vehicles or golf carts with floor mounted or portable commercial carpet, upholstery and interior cleaning machines, tools and supplies to work site

Clean carpets, upholstery, floors and room accessories to remove effects of smoke and water damage such as dirt, soot, stains, mildew and excess water moisture. Must wax and strip floors as needed.

Places fans and dehumidifiers in strategic room location to remove moisture from carpets, upholstery and air

Verifies moisture presence and removal with moisture sensor

Spray or fogs carpets, upholstery and accessories with fabric conditioners and protectors, deodorizers and disinfectants

Inspect completed restoration to ensure conformance to standards

Assists in training of fellow employees in the department

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Certificates, Licenses, Registrations

Valid Driver's license

Physical Demands

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand.  The employee frequently is required to walk.  The employee is occasionally required to sit, reach with hands and arms, and talk or hear.  The employee must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, and color vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

Benefits:

• Medical, Dental, & Vision insurance available 1^st day after 60 days of employment.
• After 90 days – 1 Week Vacation; 1 Week Sick/Personal. 
• Employee lunch discount for only $1.00
• Uniforms provided
• Discounts for cruise & travel and theme parks available