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Coordinator - Neighborhood Center for Families


JOB ANNOUNCEMENT

JOB TITLE:        NCF COORDINATOR (Neighborhood Coordinator)                

DEPARTMENT:     CCC NCF                           LOCATION: ORANGE COUNTY-OAK RIDGE

GENERAL DESCRIPTION:  The position oversees the daily operation of the assigned Neighborhood Center for Families (NCF), excluding Child Care Eligibility. Ensures all program requirements, reports, and evaluations are completed accurately and timely. Ensures clients and collaborative partners are being delivered service of high quality standards and that they are satisfied with the programs. May perform case management coordination responsibilities including but not limited to intake, tracking, and coordination of services for clients and participants. 

ESSENTIAL JOB FUNCTIONS:

  1. Provides oversight to assigned staff and volunteers including recruitment, hiring, scheduling, supervision, training and support of the Operations Manual, How To Manual and Standard Operating Procedures for NCF’s, evaluation, termination and complaint resolution.
  2. Clearly communicates the goals and objectives of the CCC and the Family Support Model to assigned personnel, collaborative partners and the community.
  3. Maintains ongoing monitoring procedures to ensure continuous program quality and improvement.  Assists with the Agency planning and utilizes the data to improve all program systems and services. Oversees the facilitation of community needs surveys, focus groups and or stakeholder evaluations to assess service delivery, program effectiveness and feasibility.
  4. Manages center operational expenditures to ensure compliance with spending levels, procurement policies, and inventory control.  Maintains equipment and adequate office supplies and is responsible for coordinating facilities and communications maintenance when necessary.
  5. Coordinates, evaluate and disseminate all program reporting results and information to appropriate NCF partners.
  6. Works with multiple agencies, governmental, and citizens groups in the marketing, delivering, and evaluation of NCF services and events.  Utilizes brochures, presentations, newsletters, best practice articles and media awareness activities.
  7. Oversees the community plans including development, outreach, and coordination of community groups.  Works with the NCF collaborative partners to develop and implement activities in accordance with written, approved, community plans.
  8. Maintains routine contact with CCC Leadership, keeping them informed of any potential deficiencies or non-compliance within programs.
  9. Participates at Agency staff meetings providing input, program updates, and innovative ideas to promote the growth and well-being of the organization.
  10. Ensures representation of NCF staff on Agency Quality Improvement teams, Safety Committees, and other Agency-wide initiatives as they are developed and implemented.  Participates in the Agency Quality Improvement Program.                       

     MINIMUM QUALIFICATIONS

    Knowledge, Skills and Abilities

  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, and coordination of people and resources.
  • Knowledge of basic accounting, grant writing, procurement, and budget processes.
  • Knowledge of quality assurance programs.
  • Ability to communicate effectively to build working relationships with employees and professionals outside the Agency.
  • Ability to operate a personal computer, network computers, and navigate multiple screens/portals of information.  Knowledge of a variety of computer software applications in word processing, spreadsheet, presentation and database software (including MS Word, Excel, and PowerPoint). Ability to navigate the Internet.
  • Must have excellent planning, organization, administration and development skills.
  • Must be capable of working under pressure to meet deadlines.
  • Ability to read, analyze and interpret written information, including precise data and terminology, possibly of a confidential nature.
  • Ability to effectively communicate verbally and in writing.  Excellent presentation skills.
  • Ability to demonstrate excellent telephonic and customer service skills.
  • Ability to handle deadlines, prepare detailed reports and maintain documentation.
  • Ability to collaborate and cooperate with outside Agencies.
  • Ability to handle complaints, settle disputes, and resolve grievances and conflicts, and negotiate with others.
  • Ability to gain knowledge of and communicate Agency’s philosophy, goals, objectives, organizational structure, programs, and services.
  • Ability to gather and analyze data and make concise, accurate reports and recommendations.
  • Ability to supervise and train staff.  Ability to solve problems.
  • Ability to work and communicate with people from various multi-cultural backgrounds and socio-economic levels.
  • Sensitivity to the needs, abilities, beliefs, and attitudes of individuals within and outside the Agency, including but not limited to customers and co-workers.

    Education and Experience

  • Graduation from an accredited four year college or university with a Bachelors Degree in Public or Business Administration, Management, Social Work, Information Management, or a related field. 
  • One (1) year Social Services related experience, preferably with management/supervisory experience in a community collaborative setting or of neighborhood based related activities.
  • Bilingual Preferred

    WHY 4C? This is what 4C can do for you!

  • Medical Insurance              
  • 401(k) Retirement Plan
  • Paid Long Term Disability
  • Flexible Scheduling
  • Career Advancement Opportunities
  • Employee Discounts
  • Paid Basic Life Insurance
  • Paid Vacations, Holidays, Sick, Personal, Bereavement
  • Annual Employee Retreats

SALARY RANGE:  $36,335.36 per year                                                     PAY GRADE:     9

APPLICATIONS/RESUMES TO: Email:   kcameron@4cflorida.org                                    

Fax: 407-522-5072

CLOSING DATE:               

EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities

 

About Community Coordinated Care for Children

 

Community Coordinated Care for Children, Inc. is a not-for-profit corporation operating in Central Florida as a coordinative agency for a variety of high-quality services to improve the lives of children and families in Central Florida. The Agency, which began in 1969, is committed to strengthening our communities and families.

You have an opportunity to become an integral part of a Nationally Accredited Organization with a mission and vision to improve the lives of families with young children. Join our Team and help us to continue our compassionate quest to provide high-quality services to children and families throughout Florida.
 

This is what 4C can do for you!
  • Group Medical Insurance
  • Paid Basic Life Insurance
  • Paid Vacations, Holidays, Sick, Personal, Bereavement Time Off
  • Employee Discounts
  • 401(k) Retirement Plan
  • Paid Long Term Disability
  • Flexible Scheduling
  • Career Ladder Opportunities