Eligibility Specialist

Eligibility Specialist

Location: Orlando, FL

Rate of Pay: $16.34

Hours: 8 am- 5 pm

Length: Temp to Permanent

The ideal candidate for the Eligibility Specialist position will act as a Case Manager for a government assistance program. The candidate would be performing administrative and clerical functions such as pre-applicant and current tenants screening, to establish eligibility for the housing program.

• Data entry on the computer along with scheduling and managing interviews

• Handling renewals for current tenants by screening them for continual eligibility, rent increase if applicable, and perform recertification conferences. Place inquires for unit inspections and compares different rent rates accordingly.

• Verifies financial documents including personal information along with, credit report and criminal background. Manages to make copies of every document and keep information updated by processing any status change.

• Compose notifications, contracts and any legal document pertaining to the prospective tenant.

• Update rent and utility allowances when necessary informs landlords and tenants of any new changes. Keep track of all vacancies, transfers, and of those who are on the waiting list.

• Manages a variety of forms such as logs, reports, orientation letters, denial letters, changes reports, certificates/vouchers, and termination letters.

• Provide customer service by answering incoming calls, notating any messages, and directing them to appointed personnel.

• Cover the front desk and help visitors as they walk-in as needed

Requirements:

• Must have a minimum of 1 year of Case Management/Social Worker experience

• Bachelor's degree required

• Proficient in MS Word and MS Excel (an assessment will be performed)

• Able to type 45 wpm; 7500 kph

• Required to have a valid Florida Driver’s License

• Be able to lift up to 10 lbs, carry, push and pull

• Bilingual-English and Spanish a plus

• Strong Communication skills both verbal and written

We are a No Fee staffing agency Drug-Free Workplace / EEOC
All applicants are subject to a background search and skill testing where applicable
Most positions are not accessible via Public Transportation