Eligibility Specialist / Case Manager
- Employer
- Top Talent Staffing
- Location
- Orlando, Florida
- Salary
- $16.34 Hour Contracted
- Posted
- Nov 29, 2018
- Closes
- Jan 28, 2019
- Industry
- Government
- Category
- Administrative
- Contract Type
- Contract
- Hours
- Full Time
ELIGIBILITY SPECIALIST / CASE MANAGER
Location: Orlando, FL
Rate of Pay: $16.34
Hours: 8 am- 5 pm
Length: Temp to Permanent
The ideal candidate for the Eligibility Specialist position will act as a Case Manager for a government assistance program. This candidate will be performing administrative and clerical functions such as pre-applicant and current tenants screening, to establish eligibility for the government program.
- Data entry on the computer along with scheduling and managing interviews
- Handling renewals for current clients by screening them for continual eligibility, and perform recertification conferences. Place inquires for inspections and compares different rates accordingly.
- Verifies financial documents including personal information along with, credit report and criminal background.
- Compose notifications, contracts and any legal document pertaining to the prospective tenant.
- Update allowances when necessary
- Keep track of transfers and of those who are on the waiting list.
- Manages a variety of forms such as logs, reports, orientation letters, denial letters, changes reports, certificates/vouchers, and termination letters.
- Provide customer service by answering incoming calls, notating any messages, and directing them to appointed personnel.
- Cover the front desk and help visitors as they walk-in as needed
Requirements:
- Must have a minimum of 1 year of Case Management/Social Worker experience
- Bachelor's degree required
- Proficient in MS Word and MS Excel (an assessment will be performed)
- Able to type 45 wpm; 7500 kph
- Required to have a valid Florida Driver’s License
- Be able to lift up to 10 lbs, carry, push and pull
- Bilingual-English and Spanish a plus
- Strong Communication skills both verbal and written
We are a No Fee staffing agency Drug-Free Workplace / EEOC
All applicants are subject to a background search and skill testing where applicable
Most positions are not accessible via Public Transportation
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