Telecommunications Operator - SSEM Communications - Pool - req7093
Orlando Health South Seminole Hospital is a comprehensive community hospital serving the residents of Seminole County for more than 30 years. Our dedicated physicians, nurses, clinicians and support team are committed to delivering quality, compassionate care. Equipped with the latest technology and expertise to perform advanced diagnostic, medical and surgical procedures, we also offer many community-based prevention, wellness and outreach services
The Telecommunications Operator implements procedures for processing codes and traumas quickly and accurately.
High school graduate or equivalent.
25 WPM Typing Speed Required
Implements procedures for processing codes and traumas quickly and accurately.
Monitors various alarm systems in work area to quickly and efficiently notify appropriate personnel when an active alarm is received.
Answers and processes a high volume of calls accurately and professionally.
Transfers callers to the proper entity when appropriate.
Takes accurate messages when providing phone coverage for Orlando Health departments.
Operates specialized computer systems/consoles to facilitate the rapid processing of messages, work orders and service requests where appropriate.
Dispatches appropriate personnel by radio or paging system.
Delivers appropriate pages to physicians, on-call personnel and other Orlando Health employees as needed.
Familiar with HICS and is able to function during emergency situations.
Participates in training, orientation and mentoring of new employees.
Conducts overhead pages accurately and professionally.
Maintains flexibility in work schedule in order to meet the needs of the departments 24/7 operations.