General Manager, Strategic Accounts
- Employer
- Alegeus
- Location
- Orlando, Florida
- Salary
- Not specified
- Posted
- Apr 19, 2019
- Closes
- May 16, 2019
- Industry
- Healthcare, Technology
- Category
- Healthcare, Sales
- Hours
- Full Time
- Career Level
- Manager
General Manager, Strategic Accounts
Full TimeSenior Management
Orlando, FL, Maitland, FL, US
Alegeus is the market leader in consumer directed healthcare (CDH) solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.
Increasing healthcare costs have driven more and more employers and consumers to adopt high-deductible health plans (HDHPs) and consumer directed healthcare (CDH) solutions. In just ten years the percentage of workers adopting HDHPs increased from 5% to 28%. As a big part of that growth, Alegeus serves 300 clients including the top health plans and Third-Party Administrators in offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts. Our offering includes the industry’s most widely-used benefit debit card, as well as powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Our clients leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. Furthermore, we partner with our clients to provide employers with solutions to manage healthcare spend while maintaining employee satisfaction. As the healthcare and benefit market continues to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.
As of 2018, Alegeus has joined of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer-directed healthcare marketplace. As part of this relationship our company benefits through increased capital for strategic investments, our leaders gain access to exceptional toolkits, and our top performers can earn participation in development tracks with the best and brightest from Vista’s 54 companies.
Alegeus seeks a dynamic, senior General Manager (GM) to join their dedicated, passionate team of professionals. The GM will be responsible for overall account success of one or more of our largest and most strategic clients, including end-to-end ownership of client(s) profit and loss. Success will ultimately be measured – and highly rewarded – by clearly defined performance metrics including:
- Achievement of high customer satisfaction ratings (NPS), fulfilling role of Alegeus as trusted strategic partner. Achievement of assigned sales quota and profitability targets in designated strategic account(s). Achievement of mutual strategic customer objectives as defined by both internal and external stakeholders.
This role will have significant exposure to both Alegeus and strategic client senior leadership. It is ideal for a seasoned sales executive with significant prior experience in the consumer direct healthcare marketplace ready to take the next step in their career.
MAJOR RESPONSIBILITIES:
- Establishes executive, professional relationships with key personnel in assigned strategic account(s). Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations. Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period to achieve the target required rate of return (RRR). Manages an account team focused on growing the account and managing it contractually, specifically focused on defining the value proposition and using it to identify and sell new employers with client(s). Proactively assesses, clarifies, and validates customer needs on an ongoing basis. · Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
EDUCATION/EXPERIENCE:
- Bachelor’s in Business and / or equivalent work experience Experience in health plan design 10 years of sales, account management and relationship management experience, particularly in healthcare
PERSONAL CHARACTERISTICS, SKILLS & KNOWLEDGE:
- Strong sense of results orientation and urgency to move market quickly
- Tenacity and focus on account penetration with previous proven success in delivering
- Financial acumen and comfort with interpreting data / making data driven decisions
- Strong knowledge of the healthcare landscape and, specifically, the CDH market
- Consulting / advising experience to guide partners to success
- Professional communications (verbal and written)
- Travel required