Front Desk Agent
- Employer
- Orlando Marriott Lake Mary
- Location
- 1501 International Parkway, Lake Mary, FL 32746
- Salary
- $8.75 per hour. Eligible for benefits and PTO after 90 days.
- Posted
- May 01, 2019
- Closes
- Jun 30, 2019
- Industry
- Hospitality
- Category
- Customer Service, Front Desk
- Hours
- Full Time
- Career Level
- Entry Level
OVERALL RESPONSIBILITIES:
Provide excellent guest service in an efficient, courteous and professional manner.
JOB REQUIREMENTS
- Minimum lifting of 30lbs.
- Ability to verbally communicate effectively with guests and co-workers.
- Pushing, pulling, bending, stooping, and upward reaching.
- Some exposure to cleaning chemicals
- Prolonged periods of standing and/or walking.
ESSENTIAL FUNCTIONS:
- Practice the Basics of Brilliant Hosting at all times
- Check guests in and out, finish daily checklist and log guest mail and faxes.
- Assist in blocking of reservations and any cancellations.
- Inform guests about hotel services, directions, room rates and amenities.
- Operate and/or explain TDD operation for guests.
- Each associate is expected to complete, within their ability, all reasonable requests by management.
Full Time - $8.75 per hour. Eligible for benefits and PTO after 90 days. Marriott Room Rate Discounts for both associate and friends and family.