Certified Medical Assistant - Arnold Palmer Endocrine Specialty Practice - Orlando Health Physicians

Orlando Health is a $3.4 billion not-for-profit healthcare organization and a community-based network of hospitals, physician practices and outpatient care centers across Central Florida. The organization is home to the areas only Level One Trauma Centers for adults and pediatrics, and is a statutory teaching hospital system that offers both specialty and community hospitals. More than 2,900 physicians have privileges across the system, which is also one of the areas largest employers with more than 20,000 employees who serve more than 112,000 inpatients, more than 2.4 million outpatients, and more than 10,000 international patients each year. Additionally, Orlando Health provides more than $450 million in total value to the community in the form of charity care, community benefit programs and services, community building activities and more. Additional information can be found at www.orlandohealth.com.

Orlando Health Physicians is a network of more than 500 primary care physicians and specialists, caring for patients throughout a four-county region (Orange, Osceola, Seminole and Lake) in Central Florida. Orlando Health Physicians practice in more than 50 locations that include both hospitals and outpatient facilities. The physicians behind Orlando Healths facilities help drive patient satisfaction for the entire hospital network, ranking nationally in the top 10 percentile.

Position Summary

Performs patient care under the direction of the physician and supervision of the lead nurse in an ambulatory care setting.

Education/Training

High school graduate or equivalent.

Successful completion of Medical Assistant training from an approved technical school required.

Licensure/Certification

Maintains current BLS Healthcare Provider Certification and-

Maintains current certification by one of the following agencies:

• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)

• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com)

• Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (www.nhanow.com)

• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)

Essential Functions

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.

• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities

• Supports and demonstrates effective and professional communication with patients and family members

• Works collaboratively with the administrative and operations staff.

• Gathers patient data through interview and observation.

• Assists patients and families with preparation for examination.

• Assists the physician during examination and procedures.

• Demonstrates competency in specific tasks and skills as defined by the practice.

• Provides routine treatments and administers approved medication types.

• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.

• Assists the physician by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.

• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards.

• Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

• Maintains compliance with all Orlando Health policies and procedures

QUALIFICATIONS: