Early Learning Outreach / Logistics Coordinator

ELCOC Outreach/Logistics Coordinator

Position Summary:

Recruit parents into the ELCOC Baby Institute program to enhance parents in their role as their child’s first teacher supporting the early learning of young children from infancy to 5 years old in Orange County.

Ensure that Baby Institute goals, objectives and outcomes are met; through the development and participation in program events for current participants. Duties also include researching and compiling information, generating reports and other documents using a full range of computer software, including spreadsheets, word processing and database programs.

Assists in all areas of the Baby Institute Program as needed. Must maintain all Coalition and Baby Institute provider’s and families’ information/data confidential.

(This is a grant funded position and availability of funding does not ensure employment for any length of time.)

Essential Job Functions:

I. Baby Institute Program Recruitment Service:

• Develop and support a secure, caring, non-judgmental environment, establishing effective relationships with parents to enable them to develop to their maximum potential.
• Undertake outreach work, with parents in the home and the community, to introduce them to and raise awareness of the services provided by the ELCOC Baby Institute.
• Work in a non-discriminatory, culturally sensitive manner that encourages all parents to access ELCOC Baby Institute services.
• Baby Institute Logistics Program Service:
• Assists in vendor selection and pricing orders per Coalition procurement policies and procedures.
• Oversees and organizes Coalition inventory of Baby Institute program equipment and provisions.
• Maintain confidentiality of all ELCOC Baby Institute files and accompanying documents.
• Ensures that ELCOC Baby Institute program operation quality internal controls are maintained.
• Coordinate proper workflow under direction of ELCOC Baby Institute Manager.
• Ensure that all ELCOC Baby Institute staff attendance records and time sheets are completed and submitted at each event.
• Greets and welcomes all individuals who come into the Baby Institute organization in a courteous and professional manner.

II. Program Implementation & Support:

• Act as ambassador for the ELCOC Baby Institute promoting program goals and objectives to strengthening existing links with the community
• Facilitate appropriate information sharing between families, staff and other relevant agencies, while maintaining adherence to legislative and confidentiality standards
• Provide information about other services available to support families in the ELCOC Baby Institute community and assist parents /guardians in accessing them
• Implement knowledge of appropriate alumni programming practices (sustaining connections, further dissemination of parenting information, reinforcement and scaffolding of previous parenting skills, etc.)
• Take lead responsibility, under the direction of the ELCOC Baby Institute Manager, to implement aspects of the delivery plan for program services.
• Work collaboratively with colleagues to ensure parents and the wider communities are actively engaged in the development of the ELCOC Baby Institute
• Utilize knowledge of involving the stakeholders in program planning (alumni, teachers, etc.)
• Ensure that accurate and up to date records are accurately kept and entered into ELCOC data systems
• Support monitoring/evaluation needs of ELCOC Baby Institute funders through the collection and inputting of data, to support the data needs of the program as required
• Share information with colleagues and team members utilizing experience from working with Baby Institute parents
• Understand and comply with all child abuse and neglect reporting requirements per Florida statute
• Punctual and reliable in attendance during the work week, which will include Saturdays when Baby Institute is in session

III Administrative and Clerical Support:

• Develop and maintain all ELCOC Baby Institute program records and participants files
• Utilizes information from various sources in order to correspond, prepare reports, or provide information to Coalition and ELCOC Baby Institute Manager, ELCOC CPO, or Leadership staff
• Assists with preparation and submittal of fiscal and program information regarding ELCOC Baby Institute and all needed documentation for meetings, as directed by Baby Institute Manager
• Provides office support to ELCOC Baby Institute and Coalition team members, as needed
• Performs routine clerical duties such as, word processing, filing, faxing, scanning, and copying
• (This job description may not be all-inclusive, and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by Coalition management.)

Qualifications:

• Knowledge of business English language including the meaning and spelling of words, rules of composition and grammar in order to prepare and read documents and correspondence
• Ability to establish and maintain positive working relationships with other employees
• Ability to maintain a cooperative working relationship with a variety of constituents
• Knowledge of basic customer service techniques
• Proficient in the use of computer software (Micro Soft Office Suite). Ability to navigate the Internet
• Must possess valid Florida ID or driver’s license and access to a reliable transportation to and from work
• The employee is frequently required to stand; walk, stoop and kneel. The employee might be required to lift and or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision
• Ability to work flexible hours/schedule i.e., Saturdays or evening hours
• Ability to follow policies, procedures, and rules set by the Coalition
• Ability to solve problems and deal with a variety of variables
• Strong organizational skills and effective record management practices, attention to detail
• Professional appearance and presentation
• Ability to work and communicate with people from various multi-cultural backgrounds and socio-economic levels

Education and Experience:

• Bachelor’s Degree in social sciences or related degree plus minimum of 3 years of experience working with families with children under 5 years of age. An associate degree in a related field plus seven years of experience working with families with children under 5 years of age may be considered
• Experience working with outreach and/or home visiting program
• Knowledge in community resources, social service agencies
• Bilingual - Ability to communicate in the Spanish or Haitian Creole language both verbally and in writing - preferred
• Composes and types correspondence involving routine matters
• Maintains records and files in accordance with applicable statutes
• Assists in preparation of training materials for the ELCOC Baby Institute program
• Performs related duties as required
• Data Entry
• Performs customer service functions, including responding to client’s inquiries and follow-up as necessary