Hotel Manager

Orlando, Florida
Based on experience
Oct 13, 2020
Nov 16, 2020

At the Caribe Royale we are extremely excited about the expansion of the Grand Caribe Convention Center, the complete renovation of all 1,335 suites and a new lobby creating a new “arrival experience”.  This is a once in a lifetime opportunity for an experienced Hotel Manager to be part of the reimagining of Central Florida’s largest all-suite convention hotel.  This individual will be extremely energetic, highly experienced, and very excited to oversee the overall operation of the hotel. 

Job Responsibilities:

  • Responsible for ensuring the smooth overall operation of our 1,335 all-suite hotel, with a focus on Housekeeping, rooms/front office, food & beverage, and security
  • Implement strategic plan for elevation of standards and expectations throughout property
  • Provide all guests with an exceptional 4-diamond service experience while maximizing hotel revenue and productivity
  • Maintain staffing needs at an appropriate level to match business demands and expectations
  • Closely monitor the financial performance of the hotel
  • Hold management and staff accountable to stay within budgetary guidelines
  • Collaborate with a cross functional team to ensure guest satisfaction at all critical points of stay
  • Proactively anticipate needs of guests and associates
  • Ensure facilities and staff are in compliance with all local, state, and federal guidelines
  • Work with associates at all levels to develop necessary skills to meet and exceed expectations

Qualifications – Skills:

  • A minimum of 7 years’ experience as a Hotel Manager (or comparable position) in a 4-diamond environment
  • Experience in a hotel with at least 1,000 rooms
  • Attention to detail
  • Effective in providing exceptional guest service
  • Energetic and creative team player
  • Motivational Leader
  • Clear, concise communication skills (written and verbal)
  • Calm demeanor, with excellent dispute resolution skills
  • Excellent organizational, interpersonal, and administrative skills
  • Bachelor’s degree in hospitality, hotel management or related field