Front Office Agent

Orlando, Florida
Feb 09, 2021
Apr 10, 2021
Contract Type
Full Time
Career Level
Student (High School)

At the Caribe Royale we are extremely excited about the expansion of the Grand Caribe Convention Center, the complete renovation of all 1,335 suites and villas, and a new lobby creating a new “arrival experience”.  If you are excited, and passionate, about ensuring our guests have a memorable experience then this is a wonderful time to join the Caribe Royale family.                                                     

Job Responsibilities:                                                                                                                               

  • To be friendly, courteous and helpful to all individuals, both guest and non-guest (on the phone and in-person)
  • To be able to check-in and checkout guests in a timely, accurate and courteous manner To assist with guest request, whenever possible
  • To command a working knowledge of all special rates/packages – requirements, restrictions, special arrangements, services/amenities included
  • To acquire in-depth knowledge of Resort services/facilities and major attractions in the vicinity and Orlando area Knowledge of all hotel credit policies and procedures
  • To assume any additional responsibilities as assigned by supervisor

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