Medical Claims Representative Trainee

Starting your role from the comfort of your home, you'll be provided office equipment and virtual training. However, as circumstances change, such as the situation with COVID-19, you will be required to work full-time in our office location.

As a medical claims representative trainee, you'll be instrumental in keeping the medical claims process efficient and supportive for our customers. Focusing on personal injury protection medical coverage, you'll analyze accident details, medical records and terminology. You'll also adjust claims while maintaining solid relationships with customers. Bring your passion for helping others and we'll teach you the insurance stuff – allowing you to be confident when speaking with customers or negotiating settlements with providers or attorneys.

Duties & responsibilities after training

• Research policy contract, regulation and cause of injury to make coverage decisions
• Conducts research to understand correlations between medical records and motor vehicle accidents, injuries or medical conditions
• Identify and research wage loss expenses and documentation for payment consideration
• Review and interpret policy language when subrogation demands are received

Must-have qualifications

• Bachelor's degree or a combined total of five years of work experience and/or college education
• Work or educational experience must include:
  • Making decision
  • Solving problems
  • Planning, prioritizing and organizing
  • Effectively communicating verbally and in writing
  • Customer service

Training Schedule: Monday – Friday, 8am to 5pm

Work Schedule: Monday - Friday, 8am-5pm

Compensation:

• $47,500-$50,000
• Gainshare bonus up to 16% of your eligible earnings; Progressive rewards each of us with an annual bonus based on company performance

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations

Equal Opportunity Employer