Custodial Specialist III

Classification Title:

Custodial Specialist III

Job Description:

At the University of Central Florida, we dream big. Founded in 1963, UCF has grown to be one of the largest universities in the nation for a very good reason: We harness the power of scale in innovative ways to transform the lives of our students and create a lasting impact on the world at large.

The Facilities Operations Department is seeking qualified candidates to fill the role of Custodial Specialist III. The functions performed in this position include, but are not limited to, the following:
 

• Supervise Custodial Specialist I employees on daily work performance. Check employee's work to ensure buildings are cleaned to the level specified in the Quality Assurance audit program and that all work is completed as scheduled and performed within the allotted time. Establish, manage, and revise as necessary, workforce productivity and work quality, through planning and coordination of labor, material, documentation, and any other items necessary to ensure standards.
   
• Develop and execute a system of internal controls which provide reasonable assurance that unit operations are effective and efficient, unit assets are safeguarded, unit financial information is reliable, and the unit complies with applicable laws, regulations, standards, policies, and procedures.
   
• Perform and document cleanliness audits of the zone as specified in the housekeeping audit program. Records and tracks inspection ratings and follows with any appropriate employee performance review necessary. Corrects discrepancies in a timely manner.
   
• Responsible for providing/scheduling safety training to the zone team and for ensuring employees are working in a safe manner and receive any necessary medical attention. Report and record any/all accidents/injuries and/or unsafe conditions. Process worker's compensation and/or accident claims as required.
   
• Ensure unit processes and prioritizes, validates, and distributes all work requests in accordance with established departmental SOP's, applicable State and Federal guidelines, and the unit process guide.
   
• Review all work orders assigned to the zone. Maintain and enter accurate data into the CMMS that are related to work status, pertinent details, costs (labor/materials), dales, lime, invoices, images, actions performed to correct the issue, etc. Provide the zone team with schedules that allow coordination between zone supervision, staff, workgroups or trades, vendors, customers, UCF or State of Florida inspectors, and/or any other stakeholders required to complete a job.
   
• Provide employee coaching & training on job assignments, standards, and customer service by demonstrating correct work procedures and SOP's. Conducts frequent communication with building customers to monitor/ensure standards of cleanliness, safety, and service.
   
• Work with the appropriate stakeholders to schedule utility and equipment shutdowns and/or area closures required to complete the project. Track estimated hours to actual hours for scheduled work within the assigned workgroup. Maintain committed schedule completion dates and standardized productivity levels. Document any discrepancies. Analyze and categorize work backlog by prioritizing and assigning effort required for work completion.
   
• Ensure that all life safety and urgent work orders are responded lo in an expedited manner. Demonstrate a keen understanding of the intradepartmental responsibilities and capabilities as well as a familiarization of university and customer needs and goals, in order to guide customers and validate work. Provide quality checks to ensure products and services produced by the organization meet current UCF standards and adhere to the process guide.
   
• Attend and participate in university, departmental, and unit meetings.
   
• Perform all other duties as assigned through the supervisory line of communication.
  
   

UCF offers competitive pay consummate with experience and a variety of employee benefits including health insurance, vision insurance, and dental insurance. Additionally, full-time employees may be allowed to enroll for up to six (6) credit hours of eligible instruction per term on a space-available basis. For additional information, please reference the following link: https://hr.ucf.edu/prospective-employees/insurance/

For additional information about our department, please feel free to visit the Facilities Operations website at www.fo.ucf.edu.

*This is a reposted position. Previous applicants are still being considered and do not need to reapply.*

Department:

Facilities Operations

Work Schedule:

Monday – Friday; 3:30 PM-12:00 AM

Type of Appointment:

Regular

Expected Salary:

$29,069 - Negotiable. This does not include the 5% second shift differential.

Minimum Qualifications:

Completion of 9th grade and 4+ years of relevant experience. The UCF policy requires completion and passing of a physical exam for this position.

Preferred Qualifications:

• Two or more years of supervisory experience preferred, with knowledge of supervisory principles and practices preferred.
   
• Experience and knowledge of the custodial field preferred; Familiar with federal, state, and local laws pertaining to the custodial field preferred.
   
• Ability to understand, communicate, apply, and enforce UCF guidelines, regulations, and policies.
   
• Ability to communicate well in order to work effectively with customers and team members.
   
• Capable of establishing and maintaining effective working relationships.
   
• Demonstrate proficient use of various computer programs including and/or equivalent to Microsoft Office, Microsoft Project, and the Computerized Maintenance Management System (CMMS).
   
• Ability to multi-task and prioritize effectively in a high-volume and fast-paced environment.
   
• Ability to delegate, train, coach, lead, motivate, and ensure cohesiveness in a diverse work environment.
   
• Ability to comprehend reports, inspections, and documentation pertinent to the unit.
   
• Maintain confidentiality and address sensitive matters appropriately and efficiently.
   
• Ensure that work productivity and service meet UCF quality assurance standards.
   
• Strong and effective verbal and written communication skills.
   
• Ability to interpret, follow and/or provide instructions.
   
• Bilingual in Spanish.

Additional Application Materials Requirements:

N/A

Special Instructions to Applicants:

*This is a reposted position. Previous applicants are still being considered and do not need to reapply.*

This position requires a valid Florida driver's license. The position may involve driving to various locations on and off-campus to conduct University business. This position will receive a 5% shift differential.

If you are selected as the final candidate for an employment opportunity here at UCF, both your position and salary will be significantly based upon the information that you have provided in your application for employment. If certain eligibility criteria are met, the department may grant an above-base offer. We urge you to please take the time to complete the application in its entirety.

Health Assessment Required:

The UCF policy requires completion and passing of a physical exam for this position.

Veteran’s Preference

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

Equal Employment Opportunity Statement:

As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at: http://www.oie.ucf.edu/documents/PresidentsStatement.pdf. As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.