Leadership Opportunities

Are you a natural leader with a gift for bringing out the best in those around you? Do you have a passion for helping others and enjoy putting a smile on people’s faces? Do you love making guests feel at home – even if that home covers 200 acres and is full of breathtaking attractions, shows and animals? We just may have the perfect opportunity for you! 

We are seeking fun, friendly, energetic individuals to join our Leadership Team at SeaWorld, Aquatica Orlando or Discovery Cove in a wide variety of fields. Come join our team today and Sea yourself in a new career that is not only fun but the steppingstone to a whole new World of possibilities! 

 

Opportunities are currently available for Assistant Supervisors, Supervisors and Managers in the following departments:

— Food & Beverage / Culinary

— Merchandise

— Park Quality

— Park Operations

— Warehouse

— Guest Arrivals

— Employee Services

— And More!
 

As a Manager/Supervisor you will play an important part in our team by following all organizational policies and applicable laws regarding hiring, interviewing, and training ambassadors; while carrying other responsibilities including planning, assigning, directing, and resolving problems.
 

What You Get to Do:

— Create schedules and maintains timeline reports

— Prepare and track daily, weekly, and monthly reports

— Address complaints and resolve problems

— Plan, assign, and direct work

— Order and maintain products and supplies

— Enter notifications for any needed repairs to keep facility maintained and up to standards

— Record the day’s events in a communication log

— Ensure excellent guest service by responding to guest requirements, expectations and needs

— Occasionally assist other location and areas throughout the park as needed

— Responsible for the development of Assistant Supervisors, OJTs, and ambassadors by providing training, feedback, and coaching

— Ensure a safe environment for all team members, and guests

— Ensure compliance to all state/federal regulations, park policies, and department procedures

— Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve

— Coordinate the execution of department activities and park schedule to ensure highest level of guest satisfaction and park quality.

— Investigate accidents with guest and or ambassadors.
 

What You Get in Return:

— Chance to work for one of the most advanced theme parks in the world

— Hands on experience in the Theme Park and Entertainment industry

— Work alongside and learn from other professionals in their fields of focus

— Gain outstanding experience and recognition to add to your resume

— Hone your skills and progress your professional goals

— Enjoy a unique, rewarding, and FUN working environment
 

What it Takes to Succeed:

— Excellent written/verbal communication skills and comfortable speaking in front of large groups of guests and team members

— Able to handle multiple tasks and work in a fast-paced environment

— Able to positively interact with park guests and coworkers of all ages, different ethnic/cultural backgrounds and/or languages, and individuals with special needs

— Ability to self-motivate as well as motivate ambassadors

— Able to work indoors and outdoors in all weather conditions

— Able to work independently and troubleshoot issues

— Theme Park experience preferred

— Have strong basic math skills using whole numbers, common fractions, and decimals

— Comfortable with exposure to noise and vibrations

— Able to remain calm and professional during challenging situations

— Skilled in organization and planning

— Strong attention to detail

— Ability to manage several projects concurrently

— Respond effectively to inquiries or complaints from ambassadors, customers, and regulatory agencies.

 

As part of the SeaWorld Family, you’ll enjoy a fun, fast-paced environment, and great teammates, as well as:

— Paid Floating Holidays

— Accrual based Paid Time Off

— SEA Employee Complimentary Park Tickets and Passes

— SEA Park Discounts on Food and Merchandise

— Medical, Dental, and Vision Insurance

— 401K plan

— Voluntary Insurance

— Life Insurance

— Disability Benefits

— Dependent and Health Care Flexible Spending Accounts

— Employee Assistance Program

— Legal Assistance Plan

— And So Much More!

If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for YOU!

 

Join our team and you’ll agree, the best careers are made at Sea! 

⁕Responsibilities, compensation and benefits vary by position and employment status