Employee Relations Specialist

Orlando, Florida
$60,500.00 to $88,700.00 DOE
Oct 05, 2022
Dec 04, 2022
Administrative, HR
Contract Type
Full Time

This position provides HR guidance and services to assigned divisions/departments at PSCU. Lead employee relations issues for assigned business units, including the completion of employee investigations. Provide managers and supervisors guidance on coaching and corrective actions. Handle unemployment hearings, and will provide support in settling reasonable accommodations under the Americans with Disabilities Act Amendment Act (ADAAA). The incumbent will also be responsible for special projects.


Role Responsibilities

  • Responsible for employee relations issues for assigned business units; coach, counsel, and guide managers regarding the execution of performance improvement plans and disciplinary actions, up to and including terminations; ensure notifications regarding terminations are disseminated as necessary.

  • Lead risks and ensure legal compliance for employee-related matters. Conduct regular check-in meetings with assigned business unit leadership; provide mentorship and interpretation of policy in the Employee Handbook; maintain compliance with state and federal employment laws.

  • Conduct employee investigations as needed, ensuring collection and entry of proper documentation, provide appropriate follow-up to involved parties and develop end recommend corrective action plans.

  • Provide managers/supervisors with advice and direction on employee coaching and corrective actions; champion/facilitate positive relationships between employees and leaders, ensure that strong leadership and coaching culture permeates the organization; champion PSCU culture to assigned business units

  • Partner with the Lead ER Advisor to support the process for providing reasonable accommodations under the ADAAA. Conduct interactive discussions with employees seeking accommodations, ensure appropriate documentation is received from the doctor, and confer/advise with the Lead ER Advisor to decide on appropriate accommodation determination.

  • Represent PSCU at unemployment hearings

  • Review annual performance reviews for assigned business units ensuring alignment appropriate documentation to support employee development; advise with HR Business Partners and as training opportunities are identified.

  • Develop, analyze, and evaluate quantitative and qualitative data, identify trends or areas of opportunity, and partner with HR Business Partner on action plans.

  • Assist in the development of the employee handbook and policies

  • Maintain knowledge of HR practices and trends; ensure scalability of service through the establishment and maintenance of knowledge base in assigned areas of responsibility

  • Participate in the development of HR department goals, with a particular focus on aligning department goals with the business units served and overall company goals

  • Assist HR Business Partners on various functional and cross-functional project work as needed; conduct research, perform data analysis, and provide other assistance to ensure projects and initiatives align with innovative standard methodology

  • Perform other duties as assigned

Role Requirements


  • Bachelor’s degree in HR Management, or related field, or equivalent combination of education and experience required.

  • Certification (PHR, SPHR) preferred.


Five (5) years of experience in employee relations required.