Associate Manager, Compliance Training
The Associate Manager, Compliance Training plays a crucial role in ensuring that all team members are trained on relevant legal requirements for their positions. This role involves developing and implementing compliance training programs, tracking compliance metrics, analyzing training effectiveness, and fostering a culture of ethical behavior. The Associate Manager, Compliance Training will collaborate with partners across the organization to achieve these training objectives.
ROLES AND RESPONSIBILITIES:
Compliance Training Program Delivery:
-Support the development and delivery of compliance training across the organization to effectively communicate compliance requirements. (ex. Recommitment training, Responsible Alcohol Service, Preventing Discrimination & Harassment)
-Partner with subject matter experts to regularly review and update ongoing compliance training programs for restaurant and RSC team members.
Tracking and Reporting:
-Track legal requirements and best practices to ensure compliance training materials remain current and effective.
-Maintain a system/dashboard for tracking team member compliance training completion.
-Generate and analyze compliance training metrics, providing regular updates on the status of compliance training initiatives and identifying areas for improvement.
-Provide support to brand teams for assigning and tracking compliance retraining as needed.
Audits and Assessments:
-Conduct periodic assessments of the effectiveness of compliance training programs and provide strategies to mitigate risk.
-Collaborate with brand and functional teams to evaluate compliance training needs and identify any compliance training gaps and emerging issues.
-Assess various compliance metrics and data to identify areas to strengthen the compliance health of the organization.
-Collaborate with internal and external auditors to assess and review compliance objectives and requirements.
Communication and Awareness:
-Own and maintain a compliance training calendar for brands and RSC, overseeing design, delivery, and reporting for reoccurring and new trainings.
-Develop and implement communication strategies to raise awareness of the importance of compliance training.
-Foster a culture of ethics and integrity by promoting the value of compliance within the organization.
-Bachelor's degree in human resources, legal studies, business, or related discipline
REQUIRED TECHNICAL SKILLS:
5+ years professional experience in ethics and compliance, human resources, or legal role that includes:
-Strong program and process management experience
-Analyzing legal requirements and compliance standards
-Assessing, designing, and implementing initiatives
-Demonstrated ability to establish priorities and manage high-volume work
-Excellent analysis, problem solving, and decision-making skills
-Analyzing data leveraging database tools (e.g. Excel, BI)
-Ability to work collaboratively with cross-functional teams
PREFERRED SKILLS AND EXPERIENCE:
-A passion for delivering outstanding service
-Working knowledge of restaurant or retail operations
-CCEP, PMP, or other relevant certification a plusChat to Apply